Salesforce is a Software as a Service (SaaS) based company for your need to ensure your customers are taken care and automates sales processes, customer service and marketing.
Assess current implementation and need
Develop CRM roadmap as per your need
Provide project plan with As-Is and To-be analysis
Implement new Saleforce.com applications for Sales, Service and Marketing
Advice on best practices for integration with ERP , Any In-house product as well as PLM